For Patients

Active Connect can be an excellent option for many patients recovering after surgery. Your surgeon and physiotherapy team will help determine whether this pathway is appropriate for you based on your procedure, recovery needs, mobility, and home supports.

If you need in person care at any stage, we will guide you to the right option.

Yes. Your rehabilitation is delivered through a structured, evidence informed pathway designed to support strong outcomes.

You will receive expert physiotherapy guidance, exercise progression, education, and monitoring throughout recovery. For many patients, telehealth improves access and continuity of care.

Many patients find home based rehabilitation more comfortable and convenient. It allows you to recover in your own environment, avoid unnecessary travel, and stay connected to your physiotherapist without needing frequent clinic visits.

For the right patients, this can be both reassuring and empowering.

Active Connect is designed to provide timely access to your rehabilitation team. Instead of relying only on fixed appointments, you can contact your physiotherapist when concerns arise, within agreed response times and a clear clinical framework.

This helps you feel supported throughout your recovery.

If you have concerns about pain, swelling, wound changes, mobility, or your recovery progress, you can reach out to your physiotherapy team.

We will assess your symptoms and escalate appropriately if needed, whether that involves your surgeon, nursing teams, pain services, or an in person review.

Your safety is always the priority.

Yes. You will follow a guided rehabilitation program tailored to your surgery, goals, and stage of recovery. The pathway includes clear progressions, education, and support to help you regain strength, movement, and confidence.

At key stages of recovery, you will receive short, targeted resources that explain what is normal, what to expect next, and what to watch out for.

This proactive support helps reduce anxiety and gives you confidence between clinician interactions.

No. Active Connect is designed to complement your broader healthcare team, not replace it.

We work closely with your surgeon and hospital teams, and any concerns outside physiotherapy are escalated appropriately.

Some patients benefit from a combination of telehealth and in person care. If in person assessment or treatment is required, we will help coordinate this as part of your recovery plan.

Active Connect is designed to be flexible and patient centred

This depends on your surgery, goals, and progress. Your physiotherapist will guide you through each stage of recovery and ensure you have the right level of support until you are safely and confidently discharged.